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Digital Literacy, Equity and Inclusion

PGCMLS: Bridging The Digital Divide

More than 116,000 people within Prince George's County, Maryland do not have access to reliable, high-speed internet and technology at home. The Library is here to help!

The COVID-19 pandemic highlighted the disparity of access to technology. As the economy continues to evolve and technology prices rise, it is vital that all persons have access to affordable technology and internet services. PGCMLS offers a robust range of digital literacy, equity, and inclusion programs to help close the digital divide.

Prince Georgians may borrow free technology as easily as they can check out a book! The Library also offers a variety of free digital services, programs, and classes for people of all ages. For more information, visit or  check out the Events, and the Services tabs at the top of the screen.

Whether you are new to using technology or want to strengthen your knowledge, PGCMLS has something for everyone! Learn at your own pace by taking free classes online or register for in-person instruction at a local branch. If you are unable to travel to a branch, we offer a large range of virtual classes through the 24/7 online library.

If you are not sure how to use a computer, want to become more comfortable using technology, or need help finding resources, schedule a one-on-one session using our Ask-A-Librarian program at  (240) 455-5451 or

Sign up for a library card

Learn More

Defining Digital Literacy, Equity and Inclusion

Digital Literacy

Digital Literacy

Digital literacy is the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.

Digital literacy also means individuals and communities alike have the skills necessary to live, learn, and work in a society where communication and access to information is increasingly dependent on digital technologies like the internet, social media, and mobile devices.

Digital Equity

Digital Equity

Digital equity is a condition in which all individuals and communities have the ability to comfortably use technology in order to fully participate in our society, democracy, and economy. Digital equity is necessary for civic and cultural participation, employment, lifelong learning, and access to essential services.

By ensuring all people have access to the same vital resources, we are one step closer to closing the digital divide.

It is important to note here the use of “equity” vs. “equality.” When we use the word equity, we accurately acknowledge the systemic barriers that must be dismantled before achieving equality for all.

Digital Inclusion

Digital Inclusion

Digital inclusion refers to the activities necessary to ensure that all individuals and communities, including the most disadvantaged, have access to and use of Information and Communication Technologies (ICTs).

This includes five elements:

  1. Affordable, robust broadband internet service;
  2. Internet-enabled devices that meet the needs of the user;
  3. Access to digital literacy training;
  4. Quality technical support; and
  5. Applications and online content designed to enable and encourage self-sufficiency, participation and collaboration.

Digital inclusion must evolve as technology advances. Digital Inclusion requires intentional strategies and investments to reduce and eliminate historical, institutional and structural barriers to access and use technology.

Be a Part of the Solution

PGCMLS is committed to educating the community through investment in programs that expand opportunities for all. Support great initiatives like Digital literacy,
Equity and Inclusion. Donate to the Prince George's County Memorial Library System Foundation.