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The purpose of this Privacy Policy (“Policy”) is to provide you with information about how the Prince George’s County Memorial Library System (“the library”) collects, uses, shares, and safeguards the information it gathers.
Except as otherwise provided, the Policy applies to:
To provide robust and modern library services, we gather and maintain information that is of a personal nature that you may wish to keep protected. This Policy does not apply to third-party websites and applications we make available through our website, vendors, or partners.
This Policy is based in part on the ethics and practices of professional librarianship, and in accordance with the American Library Association’s Code of Ethics, “we protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired, or transmitted.”
We are committed to privacy and confidentiality for all library users, consistent with applicable federal, state, and local laws, including the Annotated Code of Maryland - Section State Government 10-616, Maryland Freedom of Information Act (ST GOV §10-616e), and 50 U.S.C. § 1862.
Please read this Policy carefully before using library services, this website, or submitting information to us. By accessing library services or visiting this website, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of this Policy.
The Library reserves the right to change this Policy at any time. In the event we make material change(s) to the Policy, they will be effective immediately upon posting to the website and will apply after the “effective date” listed above. You understand and agree that your continued use of library services or the website after the effective date means that the collection, use, and sharing of your information is subject to the updated Policy.
In general, the Library collects, receives, and maintains information about the use and activity customers make of our library’s materials, services, or facilities. More specifically, this information relates to customers’ use of our resources, such as information they seek or receive and the resources they consult, borrow, acquire, or transmit. The following are examples of this information:
The Library does not collect information on users' citizenship status.
This information enables us to provide access to library accounts and to other library services, and allows the library to perform and improve essential functions. In setting this Policy, the library seeks to provide a balance of privacy, customer service, and convenience. Personal information may be used in the following ways, but is not limited to:
Personally identifiable information will remain confidential and will not be sold, licensed, or disclosed to any third party, except those vendors working under contract with the library, as required by law, or as otherwise described in this Policy.
The Library contracts with third-party vendors to provide expanded services, such as but not limited to digital collections, research databases, and streaming media content. The Library makes concerted efforts to ensure that our contracts and licenses reflect the Library’s policies and legal obligations concerning user privacy and confidentiality.
Information about the library’s use of photographs and or videos of customers who attend programs, classes, or events sponsored by or hosted at any Prince George’s County Memorial Library System site is available in the Photo/Video Release Statement.
The Library uses in its buildings video cameras, digital video recorders, or other similar equipment for the purposes of protecting the safety of staff, customers, and others, protecting Library property, deterring crime, and assisting police in criminal investigations.
Visual surveillance equipment may be installed in vulnerable public areas of the Library to complement other measures (e.g., security guards, mirrors, etc.). These areas include any area of the Library premises or grounds as determined appropriate by the Chief Executive Officer or designee, except for those locations specifically prohibited by federal and/or state laws. Areas may include, but may not be limited to, outside entrances, lobbies, hallways outside of restrooms, and parking lots. Video surveillance will not be used in any private areas, such as inside restrooms, and will not be specifically positioned to identify a person’s reading, viewing, or listening activities in the Library. Recordings will not be used for any purpose other than those referenced above.
Visual surveillance information will be made available to appropriate parties (e.g., law enforcement) when the investigation is initiated by the Library. It will also be made available to law enforcement through a legal subpoena or warrant. Recorded information that is subpoenaed will be retained in accordance with applicable laws. Surveillance information will not be made available to the public except as required by applicable laws.
Contents of customer accounts are confidential. Information about a juvenile’s account may only be released to that individual or an authorized parent/guardian listed on the account.
Customers who wish to have their library account deactivated may contact any library branch.
The Library2Go: Career Connector’s employment services are offered in compliance with the United States Department of Labor’s regulations and policies. Information provided by customers utilizing these employment services will be shared as necessary with the Department of Labor.
If you have a question, concern, or comment concerning your personally identifiable information or this Policy, you may send written comments using this form. We will respond in a timely manner and may conduct an investigation or review of practices and procedures.